Returns

We have given two options to book returns:

Once we receive your item, our product testing team preforms test to match criteria selected when placing an order, and if condition matches we’ll pay to your nominated bank details on the very same day.

Our customer happiness will contact you and make sure you have understand the criteria well. If you still want to return an item to us with new provided amount, we’ll process return and payment on same day, otherwise we’ll be more than satisfied to return your item at our shipping cost.

You can either print label if you’re selection is print on your own or you’ll receive a sales pack to your address in next 48 hours from our warehouse.

You will receive packaging instructions either on your email address or with sales pack send to your address. You can even read package instructions from here.

We send tracking emails on time.

Log in to My account > My Orders > Track Order (Simplest way to keep up with your order)

Pop your email and order ID from your order confirmation email.

Still you haven’t received any notification on estimated delivery time contact us below and we’ll track it down for you!

All your returns labels are trackable. Keep up to date with your tracking emails. We’ll send an email once we’ll receive an item at our warehouse.

You can return your product to below address.

Address : 11/47 Chandos St, Ashfield, 2131, NSW, Australia

Of course, some cash money hey! Make sure item you’re shipping is listed on our marketplace (and if not listed, chat with us we might accept). We’ll test items for you, and customer happiness team reaches to you with fair price an item deserves, and we’ll close the deal by transferring some cash into your bank account.